Total Talent Solutions, in partnership with Wabtec, Now Hiring  Coordinator of Warranty Returns
Location Buffalo Grove, IL
Pay Rate: $29.00 – $31.00 per hour
Shift: 7:00 AM – 4:00 PM | Monday – Friday

Put Your Coordinator of Warranty Returns Skills in Gear. We’ve Got Work. 

Ready for a Coordinator of Warranty Returns job where you’re seen, supported, and appreciated? We’re hiring people who make a real impact behind the scenes — because nothing runs without a strong team.

You take initiative. You drive results.
Here’s what we’re looking for.

• Two years of college or relevant technical education preferred.
• 1–3 years of experience in warranty, RMA, customer service, or related operations.
• Experience with ERP systems preferred.
• Strong customer service orientation and problem-solving capability.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Ability to manage competing priorities in a fast-paced environment.

Key Responsibilities:

• Execute and manage warranty and RMA transactions (creation, tracking, closure).
• Coordinate with manufacturing, quality, engineering, and suppliers to resolve product issues.
• Create replacement orders, schedule service activities, and arrange outbound logistics as needed.
• Serve as primary communication link with customers, channel partners, and field personnel regarding claim status and resolution.
• Prepare credit memos, vendor compliance paperwork, and adjustments per company policy.
• Track and generate regular warranty/RMA reports; maintain procedures and contribute to process improvements.
• Perform other duties outside core functions as required, with adequate training provided.

Why This Opportunity?
Because your career should move forward, not stand still. Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.

Friendly Team. Smooth Flow.
“This place is low stress and fast paced…The people are friendly and helpful. They treat you like family,” – Staffmark Associate

Join a Team That Works for You

At Staffmark, we’re more than just a staffing company—we’re your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we’ve got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we’ve got your back. Whether you’re looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting—because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.